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Troubleshooting
Common troubleshooting questions for Nature Masterclasses
Unable to sign into Nature Masterclasses account
My institution subscribes to Nature Masterclasses but I cannot access the online course
Log in steps if your institution subscribes to Nature Masterclasses
Change your password for Nature Masterclasses
Change email address on my Nature Masterclasses account
Delete my Nature Masterclasses account
Maintaining access to Nature Masterclasses after changing from access via IP range to access via institutional email address